Field Service - EBS (MOSC)

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Service Date and Labor Start Date are not matching in Debrief Lines

in Field Service - EBS (MOSC) 1 commentAnswered

If the service date time and labor start time exceed 24 hours, the system will automatically change the labor start date to the next day instead of the same day.

For example, if the service date is 12-JUL-2023 21:00:00 and the labor start time is 23:00, the system will calculate the labor start date as 13-JUL-2023 09:00:00 instead of 12-JUL-2023 23:00:00.


How to handle this scenario, please advice.

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