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PingPollerd is polling devices but no alarms

edited Dec 7, 2023 10:15AM in Unified Assurance (MOSC) 1 commentAnswered

Hi All,

we are using PingPollerd service in OCUA 6.0.3.1. PingPollerd is able to ping the devices available / not-available but alarm is not raised for not-available devices.

I've setup PingPollerd using below steps examples provided.

https://docs.oracle.com/en/industries/communications/unified-assurance/6.0.3/implementation-guide/examples/metrics-examples.html#configuring-ping-polling

Please see below log snippet from PingPollerd log file.

{"@timestamp":"2023-11-30T16:19:15.298Z","app":"PingPollerd","appID":159,"level":"DEBUG","message":"Poll -> [i=10] [xxxxxxxxxxx] Ping Request failed with [TIMEOUT]","pid":48155,"thread":7}

{"@timestamp":"2023-11-30T16:19:15.298Z","app":"PingPollerd","appID":159,"level":"DEBUG","message":"Poll -> Polling [i=10] xxxxxxxxxx] results Status=[0] Value=[0]","pid":48155,"thread":7}

{"@timestamp":"2023-11-30T16:19:15.298Z","app":"PingPollerd","appID":159,"level":"INFO","message":"Poll -> Polling Complete [xxxxxxxxxx] results PacketLoss=[100] Value=[0] Jitter=[0] JitterUtil=[0]","pid":48155,"thread":7}

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