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report not picking up RTF template

in EBS on Oracle Cloud Infrastructure (MOSC) Question

I have created xml data definition and uploaded a rtf template. Then linked it to my concurrent program. But when i ran the concurrent program successfully all i get is the xml output. Upon closer inspection it shows that no template is uploaded. Yet in xml publisher it shows as uploaded.


so my question is: what can prevent a rtf template from attaching to a concurrent program?

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