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Receipt reversal error

Hi,

we have a receipt which is giving error of " unit of measure conversion/ over receipt" error while reversing.

The order was entered as product A in 7 EA but was received in 5 PK, and UOM is 1 PK = 5 EA.

the order is cancelled from the application P4310 and is at status 980-999, receipt is still open and is giving error for reversal now.

how can we resolve this?? please guide.

Regards,

Nik

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