Install Base and Asset Tracking - EBS (MOSC)

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Ownership incorrectly changing to diff OU in Install base after RMA

in Install Base and Asset Tracking - EBS (MOSC) 1 commentAnswered

Hi,

Please help me figure out.

We use leasing services. When item is with one of the client at Canada, Install base is showing proper information . 'Owner - Canada based OU' with Sold to - Client name. However, upon RMA the item's ownership getting change to US OU even though inventory receipt is generated for Canada OU.

Override ownership box in Install parameter is checked.

What am I missing here ?

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