Inventory Items (APC/PLM/PIM) - EBS (MOSC)

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Where is product type set/defaulted in the Master Item table?

in Inventory Items (APC/PLM/PIM) - EBS (MOSC) 13 commentsAnswered ✓

R12 12.2.10 - AR and AGIS.

Hello,

I posted this under Receivables originally, but it was suggested that this channel might be more approproiate. Please correct me if I'm wrong.

When an invoice gets created from AGIS, the "Product Type" on the "tax information" defaults to "Goods". Can someone please tell me where I can update it so it defaults to "Service" or just does not populate at all. We need it to be the correct as it drives the tax rate.

It's not a tax setup, as that uses the "Product Type" to derive the right rate. And it's not a receivables setup either as far as I can tell.

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