Is there any configuration or setup to automate assignment of the sold item to the destination OU on
Oracle Inventory/Teleservice
Version 12.2.9
Hello all,
When an item instance is sold and shipped from one OU to another OU, it belongs to the destination market/OU and if in future any maintenance has to be carried out on that item, a new SR will be created for the item in destination OU only. But due to this geography change, the item may not be already assigned to the destination OU and hence has to be assigned manually to that OU else the SR cannot be created.
Is there any configuration or setup to automate assignment of the sold item to the destination OU once the item instance is shipped?