Distribution - JDE1 (MOSC)

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Error on Sales Order Header Entry

in Distribution - JDE1 (MOSC) 2 commentsAnswered

The red error message shown below is displayed when entering a sales order using the header entry version.

The customer exists on both the Address Book and the CBI

The customer is flagged as both a sold-to and ship-to on the CBI.

If the detail order entry version is used - no error is displayed.

The error is displayed both on entering a new order and attempting to edit an existing order header using the Order Header Entry version.


"Issues (click each label for more information):

Error 1  Customer Master Information Missing Warning

Go to error..

CAUSE: The address number entered is not found in the Customer Master file (F0301).

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