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EOEN_ALERT AE Not Notifying to any user even if one user having invalid Email ID on User Profile

edited Mar 22, 2024 8:56AM in PeopleSoft on the Oracle Cloud (MOSC) 3 commentsAnswered

Hi,

PS Query based EOEN_ALERT Application Engine Process Not Sending Email Notification to any recipients even if one of recipient having Invalid Email Address on user profile.

Menu > Enterprise Components > Events & Notifications > Alerts > Run Alerts

Query Name: Custom simple PS Query which suppose to send email notification to two recipients (one is having valid email address (XXXXXXXXX@athenahealth.com) and other is having invalid email address (XXXXXXX@athenahealth.com_kill) on user profile).

Process Name: EOEN_ALERT

Process Category: CUSTOMEMAIL

If both recipients have valid email addresses on their user profile then both are receiving email notifications.

I have attached the trace file and IB Async Subscription Contract Error Message screenshot for your reference.

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