Retail Price Management (MOSC)

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rpm 16 version facing issue for only two users with below error

edited Mar 29, 2024 5:09AM in Retail Price Management (MOSC) 1 commentAnswered

com.retek.platform.exception.RetekNetworkException: Server connection failed and retries were not successful .

   exception id: 1711568326728

at com.retek.platform.service.ServiceAccessor.callRemoteMethod(ServiceAccessor.java:359)

at com.retek.rpm.app.RPMServiceAccessorProxy.remoteTransaction(RPMServiceAccessorProxy.java:24)

at com.retek.platform.service.ServiceAccessorProxy.invoke(ServiceAccessorProxy.java:52)

at com.sun.proxy.$Proxy0.login(Unknown Source)

at com.retek.rpm.gui.security.RpmLoginEngine.validateUserLogin(RpmLoginEngine.java:266)

at com.retek.rpm.gui.security.RpmLoginEngine.authenticate(RpmLoginEngine.java:219)

at com.retek.rpm.gui.security.RpmLoginEngine.doLogin(RpmLoginEngine.java:60)

at com.retek.platform.client.gui.framework.LoginBootStrap.start(LoginBootStrap.java:44)

at com.retek.platform.client.bootstrap.BootStrapManager.nextBootStrap(BootStrapManager.java:158)

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