Payables and Cash Management - EBS (MOSC)

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"Distribution Account Invalid" - can't remove hold? Payables module

edited Apr 1, 2024 10:02PM in Payables and Cash Management - EBS (MOSC) 4 commentsAnswered

I have several invoices in the Payables module flagged with a hold "distribution account invalid;" we identified the segment(s), made the corrections in the GL module to make the segment active, and yet the hold is still present for all the same invoices. I already tried unsuccessfully to update the hold to a manual release, which wasn't allowed.

What have we missed/what can I do to get rid of this hold? One of the invoices was flagged for the inactive segment with 0.00 matched to a PO with that GL coding, and even with $0.00 GL effect, I can't remove it.

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