Did CTI needs to be re-installed when we upgrade Siebel Version.
Hi,
We are planning to upgrade our Siebel environment from 23.8 to latest version in coming weeks.
We have CTI installed in our siebel 23.8 version.
Our Question is if we upgrade siebel version in future , do we need to re-install CTI as well or as CTI is already installed, will that be fine?
Please provide these details.