Human Resources and ELM - PSFT (MOSC)

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Notifications not being delivered when performing a name change

in Human Resources and ELM - PSFT (MOSC) 7 commentsAnswered

For some reason notifications are not being distributed to anyone when performing a name change in Peoplesoft HCM. This is happening in our upgrade environment for PUM48. I am looking at possible configurations related to notifications that might be causing this.

I can confirm our AWE notifications are working as expected, but name change notifications are not launched by an AWE. So I am thinking it might be some other notification configuration outside of AWE?

I also have updated the email address for test users to my email.

I stepped through the peoplecode for app package HR_TRANSACTIONS.AdminRequired and can confirm the correct user IDs and generic template (HR_SUBMIT_NOAPV_NAME_CHANGE) are called in the following line: &NotificationMgr.Notify(&OriginatorId, &NotifyProps.TemplateName, &arrAdmins, &pageURL, &NotifyProps.SqlString, &xRef)

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