Order Management - EBS (MOSC)

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OM: Add Customer profile is not set to add Customers, Addresses or Contacts.

in Order Management - EBS (MOSC) 1 commentAnswered

We see the message in our Corrections table. It shows : OM: Add Customer profile is not set to add Customers, Addresses or Contacts.

How do we resolve this ? We've got a trading partner that continually sends us orders via EDI that kick out in corrections.

I know about this Oracle functionality :

Create New Relationships through Order Import  This feature also adds a new a customer relationship based on the OM System Parameter – Customer Relationships parameter setting.   If the parameter is set to N, then the ship-to, deliver-to and bill-to addresses must belong to the sold-to customer on the order.  If an attempt is made to import an order with a bill-to, deliver-to or ship-to from a different customer than the ship-to, Order Import should raise an error and not import the order

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