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Weblogic Memory leak in PolicyAccessPoint class

Hello Team,

I am from Oracle Contact Center team with in Oracle.. Our team has been facing heap memory issues for some time. From the heap dump analsyis we figures that the PolicyAccessPoint class is keep growing and occupying more than 60% of the memor.

When we analyzed we found the below forum where they are suggesting us to apply a patch 34341032.However this patch seems to be a Superseded and the most recent replacement for this is 36402397.

We already have this patch 36402397   applied in our weblogic (12.2.1.4.0) but still we are facing this issue. Please suggest. Attached is the dominator tree snapshot showing growth in the policyaccesspoint

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