Enterprise Service Automation (ESA) - PSFT (MOSC)

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Issue with the Expense Workflow ERApproval and using a SQL Based User List

edited Jun 13, 2024 2:30AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered

I logged a ticket with Oracle Support, but thought I would reach out here also:

I created a new effective date for Process ID ERApproval. I added a few new stages, steps, and paths with new user lists for additional approvals that is SQL based. It also contains the delivered stages, steps, and paths. When an expense report is submitted, it will go through the new stages, steps, and paths and add the report to the approvers worklist and they can approve. It will continue to route without issue to other approvers worklists. However, for the new user lists, there is no email notification. It will add to their worklist but will not email them.

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