Issue with Request Status: Completed but Showing as Cancelled
Hi Oracle Community,
I am facing an issue with the Program. As shown in the attached screenshot, requests are being marked as "Completed" but the status shows as "Cancelled." Here are the details:.
Issue Details:
- The request phase shows as "Completed" but the status is "Cancelled."
- The completion text mentions that the user or responsibility preferences have expired.
Questions:
- What could be the root cause of the request status showing as "Cancelled" despite being marked as "Completed"?
- Are there specific configurations or logs that need to be checked to identify the issue?
- Has anyone encountered a similar problem, and if so, what steps were taken to resolve it?
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