Order Management - EBS (MOSC)

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How to remove source order reference from already booked RMA order?

in Order Management - EBS (MOSC) 3 commentsAnswered

There is a RMA order R1 created against source order A. However, this R1 is wrong order as user mistakenly selected wrong order type. Staus of R1 RMA order is Booked.

There is another RMA order R2 created against source order A. But this order cannot be booked due to below error "Quantity Cannot Be Greater than Original Ordered Quantity".

How to solve this problem? User wanted to book R2 order.

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