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What can prevent a session agent from going into service?

in Acme Packet (MOSC) 2 commentsAnswered

I have a 3900 SBC running SCZ9.2.0 in our lab. Setting up 4 new session agents in the same subnet as 4 existing session agents. Configurations of the SA's all match up, we can ping, traceroute to the new SA IP addresses, and wireshark shows that we send OPTIONS ping and receive back 200OK messages. Still the SA's will not go in service. What could be the cause?

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