E1:9.2:03B: RB Batch - Out of Balance

Hi Guys,

I have a case, and I am looking for some guidance.

Long history short, by mistake, the user entered credit memos to reimburse the customer, plus a system error that we are aware of.

As a result, we now have an RB batch out of balance, which seems to be caused by 1 Credit Memo ( RM). We are thinking of using SQL to delete the record that is causing the issue to post the batch.

Any thoughts?

Thank you for your help.

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