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Why is my Purchase Order stuck in the 'In Process' status after being approved?

in EBS Customizations (MOSC) 6 commentsAnswered ✓

In Oracle EBS R12, I'm using supervisor approval when creating a purchase order and forwarding it for approval. After it's approved, the document is stuck with the status 'In Process' when it should be marked as 'Approved'. Any idea why this keeps happening even though the document is getting approved?

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