Receivables - EBS (MOSC)

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Incorrect Salesperson receiving invoice PDFs.

edited Sep 2, 2024 12:24PM in Receivables - EBS (MOSC) 6 commentsAnswered ✓

We have few customers which belong to salesperson 'A' but the invoices that are billed to the same customers are being sent as email to salesperson 'B'. when we checked for the few invoices, the orders for which these invoices are generated are created under salesperson 'A'. what could be the reason for this issue?

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