Order Management - EBS (MOSC)

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How to restrict to create a new wrong RMA

in Order Management - EBS (MOSC) 1 commentAnswered

Version: R12.2.11

How to restrict to create a new manual RMA against other business's standard sales order which was created with different transaction type (Order type) by copy option in OM.

Exp:

Users are using their below details while creating standard sales orders and RMAs by same responsibility for both different businesses.

Business: ABC

Transaction type: ABC

RMA type: ABC RMA

Business: XYZ

Transaction type: XYZ

RMA type: XYZ RMA

XYZ User is able to create a new manual RMA against standard SO using copy option which was created with Transaction type: ABC instead of Transaction type: XYZ of SO.

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