Inventory location is being populated when creating a Credit Order with History
Is there a way to prevent the location field from the original order from being populated when creating the Credit Order with History?
We face an issue when we create a Returned Goods Credit Order with History.
The system copies the original sales order including the location. Once the Credit note is validated the system thinks there is a "false availability" for the item.
Then the Stock Allocation program runs and moves the item to the next status 550 allowing it to be caught in the normal workflow when in actuality there is no inventory available.
Once the Credit Note moves through its process the item availability gets corrected. Unfortunately, the Credit Order that has been moved in status erroneously, does not get corrected.