Global Payroll and Absence Management - PSFT (MOSC)

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Information Needed When Reporting SRs for Accessibility Issues

edited Sep 26, 2024 4:43PM in Global Payroll and Absence Management - PSFT (MOSC)

This is Jill from Global Support. Recently we have received SRs reporting various (508) accessibility concerns/issues.

The details and attachments for these SRs are sometimes sparse and may give a one-line blurb about a perceived issue and link or copy/pasted verbiage from WCAG (or other accessibility rules) …

We ask that the detail provided in the SRs be as comprehensive as possible and have provided the following knowledge document, with instructions:

E-508: Required Illustration/Document to Provide When Opening Accessibility Service Requests

(Doc ID 2027697.1)

Thank you!

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