Wrong open amount in Customer balance report R7404002
Hi,
There is an Unapplied cash receipt created, posted, matched partially, again posted and match fully, posted, voided and posted on the same GL date. The open amount is '0' in customer ledger enquiry but wrong open amount shows in Customer balance report R7404002. I have checked the table F74412 via data browser, it shows the amount is still open.
Please advise as soon as possible.
I have read the document no. Doc ID 2998787.1. I need an advise, how to get to rid of this problem
Please advise,
Thanks & Regards,
Nadir