Payables and Cash Management - EBS (MOSC)

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Issues with Employee Name Display and Approval Notification Feedback in Oracle Payables Approval

edited Oct 18, 2024 12:50PM in Payables and Cash Management - EBS (MOSC) 2 commentsAnswered

am currently facing two issues related to the approval process in Oracle Payables and would appreciate your guidance:

  1. Employee Name Display in Notifications:
    When sending approval notifications, the sender's name appears as "AP Accountant" instead of the employee's actual name. However, in other approval types, such as GL Approval, the employee's name appears correctly. Could you advise on how to fix this issue so that the employee’s name is displayed in the notification for AP approvals instead of the generic "AP Accountant"?
  2. Lack of Feedback for Approval Actions:
    After approval actions are taken, no feedback is being sent to the original sender of the notification. How can we enable feedback so that the sender is informed of the approval action taken?

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