Payables and Cash Management - EBS (MOSC)

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VOID payment option is greyed out

in Payables and Cash Management - EBS (MOSC) 7 commentsAnswered

Hello All,

I have a postdated cheque payment with status as 'Issued' in AP (EBS). However, due to the changes in signatory, I want to void this payment and issue a fresh postdated cheque. But the VOID button is greyed out in payment workbench.

Please guide me how to enable the option to void a cheque payment with status as Issued.

Thanks in advance

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