Database Install/Upgrade/Opatch (MOSC)

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19c database install setup.exe fails - crashes and dumps core

edited Oct 25, 2024 12:41PM in Database Install/Upgrade/Opatch (MOSC) 1 commentAnswered ✓

I was trying to install Oracle 19c database 19.3 (latest download from site) onto a Windows 11 Enterprise machine and the db setup.exe crashed upon clicking "install" in the final step of the GUI setup.

To try to fix this I tried downloading the most recent patch, "Patch 36521936 WINDOWS DATABASE BUNDLE PATCH 19.24.0.0.240716". After several hours the patch succeeds but now when I re-run setup.exe, it crashes even earlier now at the "Oracle Home User" step, and creates the file hs_err_pid8708.log in my oracle_home.

The file contains a core dump, relevant section below:

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000002ccaf0f51ff, pid=8708, tid=0x0000000000002054
#
# JRE version: Java(TM) SE Runtime Environment (8.0_411) (build 1.8.0_411-b09)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.411-b09 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# J 718 C2 java.lang.StringBuilder.append(Ljava/lang/String;)Ljava/lang/StringBuilder; (8 bytes) @ 0x000002ccaf0f51ff [0x000002ccaf0f51c0+0x3f]
#
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