Receivables - EBS (MOSC)

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Why Lockbox Process is Not Creating Unidentified Receipts?

If customer is not identified by the lockbox process those receipts have to be created as unidentified receipts which is not happening in our case and in the lockbox execution report, we are seeing the error as 'invalid overflow record'.

I've verified the overflow record for those receipt applications and seems those are correct only.

Could anyone please review the issue once and let us know what the cause of the issue is and how to mitigate this issue?

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