Enterprise Service Automation (ESA) - PSFT (MOSC)

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Zero line is included when copying travel authorization into an expense report.

edited Nov 8, 2024 4:32PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 4 commentsAnswered ✓

We are on Version 9.2 8.59.24 image 51.

When we have lines that are prepaid (not reimbursable) on a travel authorization along with reimbursable lines, and we copy that travel authorization into an expense report, a zero amount line is added to the expense report along with the reimbursable lines from the travel authorization.  The reimbursable lines are correct but we don't know why the zero amount line titled "new expense" is being added.

Thank you

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