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EBS on Oracle Cloud Infrastructure (MOSC)

TEXTAn error occurred in getting printer driver information from the database for printer type HPLJ4

Nov 17, 2024 10:05AM edited Nov 18, 2024 4:04PM in EBS on Oracle Cloud Infrastructure (MOSC) 4 commentsAnswered

Log File Shows below information when search with text 'error'

TEXTAn error occurred in getting printer driver information from the database for printer type HPLJ4SI and print style USARCHIVESRW2 report did not complete.

HR_6990_HRPROC_CHQ_SRW2_FAILEDAPP-PAY-06990: Report Writer report failed with an error

We have moved our R12.2.12 from On-Premise to Cloud Infrastruture(not oracle cloud). and the Platform Solaris to Linux.

The check writer program that was working on on-premise is not working on Cloud insfrastructure

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