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A recently new user is not in the new my oracle support portal

edited Nov 21, 2024 4:55PM in Using the My Oracle Support Portal (MOSC) 5 commentsAnswered

Hi, we recently added a new user to MOSC but they are not in the new portal and are unable to log in using the SI and name to request access. Is there a way to grant them access or get our users transfered to the new portal automatically?

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