AP Invoice Tolerance and Hold Issue
Hi,
We have invoice tolerances set up for both Goods and Services for 3% on Ordered and Received amounts, and £500 for the Total Amount. Our understanding was that the system would apply a hold in the event of the lower of the 3% or £500 being breached when an invoice is matched to a PO.
However we've discovered that the "Total Amount" tolerance of £500 is being ignored, and a hold will only be put on an invoice if the amount invoiced is more than 3% greater than the value of the PO, or the amount receipted on the PO. This appears to be because the "Total Amount" hold is only applied in the event of there being an exchange rate variance, it does not apply for invoices created in base currency.