Compensation and Benefits - EBS (MOSC)

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How to resolve APP-BEN-92101

I have an OAB customer with an issue that I vaguely remember from some past project. I think it happens when someone updates element entries through BEE or the API.

If I recall correctly, there was some sort of script from Oracle that resets this, or maybe it was a script to purge the entire benefits records and then it had to be rebuilt manually from scratch. 

Does that sound familiar?  I would log an SR with Oracle, but this customer no longer has Oracle Support 🤢.

Thanks in advance,

David

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