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Trip Report cannot generate automatically when visit is approved.

Hi, Dear Experts

I have one error when visit is approved. The trip report cannot generate automatically.

I have tried to click Generate Report manually, the trip report is generated sucessfully.

I also check below two configuration in siebel.

  1. "LS Clinical Trip Report Approval" workflow process, it is active and I do not change anything configuration.
  2. "CL - Generate TripReport" is set to Y on System Preferences.

Any advice to check other configuration?

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