Using the My Oracle Support Portal (MOSC)

MOSC Banner

Default Support Identifiers Updated

edited Jan 7, 2025 3:46PM in Using the My Oracle Support Portal (MOSC) 3 commentsAnswered

Hello Team,

Urgent help needed.

We have edited default SI group, as we were facing issue while raising Oracle SRs.

But got below mail,

"You are receiving this message because you are a Customer User Administrator (CUA) for one or more Support Identifier(s). Recently a My Oracle Support (MOS) CUA, {removed by admin} , defined or updated a Default Support Identifier which means that all future orders (products and services) on this account will automatically be associated to the Default Support Identifier. You will need the Default Support Identifier in your profile to have access to products and services purchased in the future.If you need additional information please contact the CUA that made the change"

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center