Procurement - EBS (MOSC)

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Purchase Order stuck in Inprocess status

edited Jan 28, 2025 3:48PM in Procurement - EBS (MOSC) 2 commentsAnswered

Hi All,

Some Purchase Orders are stuck in In Process status and I observed the wf_item_key in po headers all table is not matching with the wf_item_key present in workflow monitor status page from front end.

The wf_item_key in workflow monitor status page is in completed status but due to mismatch in backend the PO is still showing In Process.

Also view workflow approval process from Purchase Order Summary screen is freezed and doesn't show anything may be due to above mismatch.

Why this mismatch occured for these PO's and how to resolve these?

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