Siebel Business Process & Functionality (MOSC)

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eCommunicationsObjMgr_oui_enu parameter configuration

edited Feb 5, 2025 11:55AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered

Hello Community members,

Sometimes, we get below error while creating new order Modify/Plan Upgrade orders.

ObjMgrBusServiceLog Delete 4 00017fa466b77e45:0 2024-08-11 05:32:05 Decremented the reference counter and released Business Service at (4c0e590)eProdCfgLog LogWarning 2 00017fa466b77e45:0 2024-08-11 05:32:06 CSSCfgWorkerNode::~CSSCfgWorkerNode() - deleting worker with Address = 0x8ff42b48ObjMgrLog Error 1 00017fa466b77e45:0 2024-08-11 05:32:10 (modelmanager.cpp (333)) SBL-CFG-00124: Error getting new worker.Failed to create new worker.

We got recommendation to increase the value of eProdCfgNumbOfCachedCatalogs , eProdCfgNumbOfCachedFactories parameters of eComm oui comp (Application Object Manager).

Current value for both parameters is 10. Does anyone know till what number this value can be increased to ? Is there any optimal no.(like x% of max Tasks etc) for these parameters?

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