Database - RAC/Scalability (MOSC)

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THREE NODE RAC - OEM STATUS IS DOWN with ORA-12514:

Three-node RAC is up and running smoothly after upgrading from 12.2 to 19c (19.21).

O/S : OEL 7.2
GRID VERSION : 19.3

Current Status:

  1. Load balancing is functioning across all three servers.(Checked through session distribution)
  2. The application connects to the database without any issues via SCAN.
  3. Both the local listener (pointing to the local IP) and remote listener are correctly configured.

Issue:

OEM reports two of the nodes as down with the following error:

ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
Connect Descriptor:

(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = server-vip.quintiles.net)(PORT = 1521))
(CONNECT_DATA = (SID = 1111)(SERVER = DEDICATED))
)

When I restart the database wherever listener_scan1 is running (e.g., Node 3), its UP in OEM. However, if the listener moves to another node (e.g., Node 2 after a restart), the status in OEM shows Nodes 3 and 1 as down.

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