Financial - JDE1 (MOSC)

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How to Close a Partially Applied Credit Note with No Remaining Open Invoice?

edited Feb 25, 2025 10:24AM in Financial - JDE1 (MOSC) 2 commentsAnswered

JD Edwards EnterpriseOne Financials

9.2

We need to close a credit note that has been partially used, but the remaining balance cannot be applied because there are no open invoices left for the customer.
Constraints:

  • No New Invoice: We cannot create a new invoice, as there are no further transactions planned with the customer.
  • Reversal of Entries: We need to reverse the accounting entries that were originally created when the credit note was created. Specifically, the same revenue account and subledger should be credited, reversing the original debit entries made when the credit note was issued.

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