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APP-JTF-210604: Program error:Please inform your system Administrator or support representative

edited Mar 20, 2025 2:21PM in Sales, Marketing, and Territories Apps - EBS (MOSC) 5 commentsAnswered

We are upgrading from 12.1.3 to 12.2.12 CRM

as part of Upgrade when We check eBusiness Centre Search form with Custom Search option for person we are getting below error

Please help if anyone knows

APP-JTF-210604: Program error:Please inform your system Administrator or support representative
jft_grid.populate package reports error
An unexpected error occured in jtf_grid.populate

grid:<ASTLSGEN_GRID.item_grid>
datasource:<AST_LM_PER_SMARTSEARCH>

The following information is availble :
null

The error is mostly likely in the form or metadata definition.
Please check the following alert for the error code

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