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Need to know some information about customer deactivation/inactive status.

Hi Team,

We need to know some information about customer deactivation/inactive status.

Suppose I need to deactivate a customer and make sure no new documents/contracts/SO etc are created for it but the existing ones continues to be there till end of its cycle, is there a standard way to do it?

 

For example, if customer ABC has an open AR invoice and we need to deactivate it... Means we cannot create any new AR invoice for ABC but the already open invoice, we can proceed to cash collection, receipt and application or create a CM and accply on the document to knock off the balance.

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