64 bit BI Publisher and Word problems

We have Microsoft 365 on Windows11 and 64 bit applications and BI Publisher add on. I have made changes to an EBS (Oracle EBS r12 [12.2])report. When I upload the report to the Server and run the concurrent program. The report is not rendered. However, if one of my colleagues has a 32 bit word application and thus BI Publisher, makes the same change to the report, uploads it to the server and runs the concurrent program, the report renders correctly. What do I need to change on my end to make sure oracle EBS 12.2 renders reports developed in