Siebel System Admin, Install and Upgrade (MOSC)

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Siebel Document Server- Post MS Word installation not working

in Siebel System Admin, Install and Upgrade (MOSC) 2 commentsAnswered ✓

Hello Team,

We have Siebel Document Server setup for Proposal template for few years, things were working fine till date. Our team while patching windows OS, uninstalled MS Office and re-installed same version of MS Word and MS Excel only. Since then Siebel document requests are is queued status, Proposal are throwing error as

" Proposal Service: Error: Error updating fields in document

eDocProposalEvent ProposalError 0 0003311a67e35b0e:0 2025-03-31 05:52:29 Proposal Service: Error: Error in merging document^M
ObjMgrLog Error 1 0003311a67e35b0e:0 2025-03-31 05:52:29 (docgensvc.cpp (2026)) SBL-EDC-00200: Error occurred in merging component. The component will not be incorporated into the document.^M

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