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Is It Possible to Adjust Labor Hours After Charges Have Been Interfaced?

in Field Service - EBS (MOSC) 8 commentsAnswered

12.2.6

We have a situation where the technician forgot to end the task, resulting in long hours being captured in the system. With both the Debrief and Task statuses marked as Completed, what are the ways to modify the labor hours? Please provide insights into how we can address this situation."

Thanks/Ashish

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