Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Siebel CRM Attachment Issue

edited Apr 7, 2025 11:04AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 3 comments

Requirement:

For an automobile customer, we need to attach files larger than 2 GB. We are unable to attach files exceeding 2 GB as part of service request activities attachments. Therefore, we tried integrating a Document server with Siebel using symbolic strings based on an Oracle handbook document, but it seems there is a licensing issue.

Can you please provide solutions to resolve the issue of attaching files larger than 2 GB? For example, is it possible to integrate with a Microsoft Teams shared folder or any other relevant solution to achieve this 2 GB attachment requirement at Siebel?

Experts, could you share any solutions you have implemented?

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