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How to create a message with ZD_SYNC as SYNCED

Hi,

When I created a message in Oracle EBS R12.2.13, the ZD_SYNC column is set to 'INSERTED'.

I tried submitting 'Generate Messages' concurrent program, cleared mid-tier cache, and bounced entire application… nothing seems to be changing the status from INSERTED to SYNCED.

Please advise on any additional steps I can take to resolve this issue?

Thanks,

Nigar

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