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Using the My Oracle Support Portal (MOSC)

Not able to view Oracle Receivable SR in Oracle Support created by co worker in absence

Apr 21, 2025 9:39AM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered

Getting the following error when i trued to query SR

SR xxxxxxxx cannot be displayed. Possible reasons are:

The SR number does not exist (was referenced incorrectly).
You are not approved to view the SR number.

If you still have questions about why you could not access this SR, please use Contact Us.

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