Payables and Cash Management - EBS (MOSC)

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CM Reconciliation with AP sporadically doesn't work for checks tied to one bank account

in Payables and Cash Management - EBS (MOSC) 3 commentsAnswered

Version: 12.2.12

We have a specific bank account that approximately once every month where the AP checks are not automatically reconciling to payables.

I have confirmed the following information at this point:

-The 'Account for payment' option for the OU is set to 'When payment is issued' & 'When Payment Clears'. Thus I know this is not an issue where the check is not being reconciled because the payment hasn't cleared.

-This is not tied to open/closed periods because does happen in the middle of the month sporadically

-95% of the time everything reconciles as expected without manual intervention.

-There are no mapping issues. All transactions are populating into Cash Management as expected. It is only related to reconciliation that isn't occurring without manual intervention sporadically

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